Trust

What does Intern actually see?

Only what you connect, and only the parts that match the work you asked for. If you connect Gmail and ask Intern to draft a reply, Intern reads recent messages in the thread you pointed at — not your whole inbox. If you connect Google Calendar to check tomorrow, Intern reads tomorrow's events — not last year's.

Nothing is connected by default. You see the exact permissions before you click Connect, and you can revoke any connection from Connections at any time.

What does Intern remember about me?

Two kinds of memory:

• Things you told it. Names of clients, your business hours, projects in flight, how you talk. Read it any time from the Mac app under Settings → Memory and delete any item with one click.
• Things it noticed while working. If you have it draft three reply emails to the same vendor over a week, it starts treating that vendor as recurring. The same Memory view shows every such note and lets you wipe the lot if you want a fresh start.

Memory lives on your machine and on your account. There is no shared memory pool across users. Wipe All Memory removes the account-side copy within 30 days; the desktop copy is removed immediately.

When does Intern ask permission before acting?

By default, anything that sends, spends, or commits on your behalf goes through approval before it happens. That includes:

• Sending an email or SMS
• Posting to Slack or any chat channel
• Creating or canceling a calendar event with other invitees
• Charging a card or modifying billing
• First-time use of any new action — even safe ones

Cold outbound — reaching out to someone who did not ask to hear from you — never auto-sends, even on the highest autonomy setting. That is a permanent rule, not a default.

Once you approve an action a few times, Intern can do similar routine work without asking again. If anything looks unfamiliar (different recipient, larger amount, new tool), it re-asks.

Where does my data go when Intern thinks?

To answer your messages, Intern sends the relevant context (the email you asked about, the calendar slot in question, the note you wrote) to large-language-model providers — primarily Anthropic and OpenAI. Two things to know:

• Traffic to model providers is sent over TLS. We do not store copies of those request bodies on our servers beyond what Receipts shows you.
• We use the providers' standard business-tier APIs. Each provider's own policy controls how they handle requests they receive — see their published data-handling pages for current retention and training-use details.

Intern does not train a WuKong-owned model on your data. We do not sell or rent your data.

Can I see exactly what Intern did?

Yes. Every action lives in Receipts in the desktop app and at Activity online. Each entry shows what was done, what data was used, which tools were called, and — when applicable — what you approved. Receipts are timestamped and cannot be silently rewritten.

How do I wipe everything and start over?

From the Mac app: Settings → Memory → Wipe All Memory. If you want to delete the whole account, email [email protected] from the account address with the subject delete my account. We confirm and complete within 30 days.

Canceling a paid subscription stops billing immediately at the end of the current period; it does not delete your data unless you ask us to.

Who has access on our side?

A small WuKong AI team. Access to customer data requires a real business reason (support ticket you opened, fraud investigation, legal request). We log every such access and review logs.

What if Intern makes a mistake?

It will. The approval gate above exists because of this. The things that can go wrong without your sign-off — wording in a draft, a calendar lookup, a memory note — are reversible from the same Receipts page that records them.

For anything that genuinely went wrong, email [email protected]. Refunds for billing mistakes are no-questions-asked in the first 14 days of any new charge.

Where this lives in the legal text

The formal versions are in our Privacy Policy and Terms of Service. If anything on this page disagrees with those, the formal documents control — but we try hard not to let them disagree.